Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.
There is increasing interest in co-production in public services and in social care. This blog reports on a PhD study of timebanks which are now seen as an example of co-production but have a long history in being promising indications of mutual aid and reciprocal support between members of local communities. Social care interest groups [read the full story…]
Haven’t quite had time to read the new NICE guidance yet? Here’s our handy summary of the new recommendations for service design and delivery in relation to learning disabilities and behaviour that challenges.
Sarah Carr and Danny Taggart explore the case for truth and reconciliation in psychiatry and mental health services. It’s a really thought-provoking blog that all mental health service users, survivors, refusers and professionals should read.
Alison Turner summarises a new learning report from the Southwark and Lambeth Integrated Care (SLIC) programme, which aimed to overcome barriers to health and care integration. The report offers actionable insights that are informed by empirical evidence and experiential learning.