Service review and improvement

Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.

Our Service review and improvement Blogs

People, community and healthcare transformation

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Alison Turner reviews a new report from the Health Foundation and Nesta, which investigates how people and communities can be mobilised to improve health and healthcare.

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Recommendations for managing patient engagement

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audience participation

Sarah McDonald reflects on the Rules of Engagement: Lessons from PANORAMA report produced by the Change Foundation, which makes recommendations for managing patient engagement and will be useful to anyone planning a PPI project.

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What works to manage demand in planned care, in what circumstances?

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crowded hospital

Alison Turner presents a realist synthesis, which aims to understand how demand management interventions work in different settings.

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Improved co-ordination is critical to improving care for older people

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Multidis

Alison Turner presents a new report from the NHS Confederation called ‘Growing old together: sharing new ways to support older people’, which has been produced by the independent Commission on Improving Urgent Care for Older People.

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Move towards more coordinated services and the value of targeting populations, says the Health Foundation

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Caroline De Brún
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This is a critique of a report from the Health Foundation looking at the coordinating services and targeting populations rather than acute health goals.

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Stratify, specialise, standardise, analyse: maximising quality and efficiency in elective care

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Our resident Elf Economist Chris Sampson summarises a recent report from Monitor (England’s health services regulator), which looks at how NHS providers can improve productivity in elective care.

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Reducing the bureaucracy in general practice must be a national priority, says NHS Alliance

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Sarah McDonald reviews a new NHS Alliance report, which provides a snapshot of GP and Practice Manager views on the day-to-day work demands that exist outside of general practice consultations.

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To deliver quality primary care, GPs should analyse their clinical case-mix, says Health Education England

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Three heads and lots of cogs

This post looks at the Health Education England report, The future of primary care, which is about recruitment and training in primary care.

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“No ‘one size fits all’ model for delivering primary care” says RAND Europe

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Summary of a report, produced by RAND Europe, exploring different models for delivering primary care, including collaboration, and how to manage change.

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