Therapy over the telephone: how does it compare to face-to-face? The answer might surprise you…

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Imogen Bell blogs a timely systematic review which compares the interactional qualities of psychological therapy delivered face-to-face and over the telephone.

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“NHS must be more responsive to the needs and wishes of the public”, says guide

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Time and time again, research has shown that involving patients and carers in the treatment decision-making process is beneficial to all involved as it improves compliance, patient satisfaction and experience, and ultimately reduces cost for the service as a whole. So, it is crucial that commissioners take this into account when designing and procuring services. [read the full story…]