Avoidable admissions: time to ask the patients?

older people

Alison Turner on a study that reports the views of older patients and practitioners on hospital admissions; providing insights into urgent care from an older person’s perspective.

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Innovation case studies point to a co-productive approach acknowledging risk taking and organisational development

innovation

Alison Turner summarises a new digital report from the King’s Fund, which features a range of case studies highlighting how innovations have improved patient care and experience.

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Involve service users in design and delivery of services for better outcomes, advises new report

coproduction

This new report, from National Voices and Think Local Act Personal, considers what matters most to mental health service users in terms of their experience and outcomes.  The report accompanies an earlier publication which considers evidence from research and consultations on what patients and service users want and expect from support which is person-centred and coordinated. “No [read the full story…]

“NHS must be more responsive to the needs and wishes of the public”, says guide

Broadcasting tower

Time and time again, research has shown that involving patients and carers in the treatment decision-making process is beneficial to all involved as it improves compliance, patient satisfaction and experience, and ultimately reduces cost for the service as a whole. So, it is crucial that commissioners take this into account when designing and procuring services. [read the full story…]

The role of commissioners in improving the NHS

Fingers 5 4 3 2 1

“Healthcare success in the future will be judged on the quality of outcomes.” From April 2013, improvement in the NHS will be driven by clinical commissioners. The NHS Commissioning Board has published this planning framework with supporting material to help health organisations meet three key objectives: Seamless management of organisational change Capacity-provision for clinical commissioning [read the full story…]