Menu
  • CPD online - National Elf Service
  • Take your event #BeyondTheRoom
  • Training
  • #ElfHelp
  • Contact us
  • News

No bias. No misinformation. No spin. Just what you need!

The Commissioning Elf

  • Home
  • About
  • Categories
    • Commissioning
      • Cost effectiveness
      • Evaluation and impact assessment
      • Financial management
      • Financial sustainability
      • Integration
      • Needs assessment
      • Outcomes based commissioning
      • Partnership working
      • Population health
      • Resource allocation
      • Service reconfiguration
      • Service review and improvement
      • Specialised commissioning
      • Strategy development and planning
      • Technology
      • Urgent care
      • Variation
      • caries
      • cleft lip and palate
      • dental workforce
      • endodontics
      • oral and maxillofacial surgery
      • oral cancer
      • oral health
      • oral medicine and pathology
      • orthodontics
      • periodontal disease
      • restorative dentistry
      • temporomandibular joint disorders
      • tooth surface loss
    • Diagnosis
      • brain imaging
      • diagnostic test
      • risk factors
      • screening programme
      • screening test
      • behaviour
      • ICT
      • learning styles
      • numeracy
      • phonics
      • reading
      • science
      • social emotional
      • social skills
      • wellbeing
      • autistic spectrum disorder
      • challenging behaviour
      • communication
      • down syndrome
      • parents with learning disabilities
      • prader-willi syndrome
      • profound and multiple learning disability
      • ADHD
      • anxiety
      • bipolar disorder
      • dementia
      • depression
      • eating disorders
      • OCD
      • panic disorder
      • personality disorders
      • psychosis
      • PTSD
      • schizophrenia
      • self-harm
      • sleep disorders
      • substance misuse
      • suicide
      • autoimmune and inflammatory diseases
      • fibromyalgia
      • fractures and dislocations
      • musculoskeletal pain
      • neck and back pain
      • osteoarthritis
      • osteoporosis
      • rheumatoid arthritis
      • soft tissue injuries
      • spinal conditions
      • spondyloarthropathies
    • Other health conditions
      • blood-borne viruses
      • cancer
      • cardiovascular disease
      • chronic fatigue syndrome
      • comorbidity
      • epilepsy
      • multiple sclerosis
      • sleep apnoea
      • traumatic brain injury
    • Populations and settings
      • advocacy
      • black and minority ethnic
      • caregivers
      • child and adolescent
      • Climate
      • commissioning
      • community settings
      • crime
      • deinstitutionalisation
      • employment
      • end of life
      • family carers
      • hospital admissions
      • housing
      • later life
      • LGBTQ+
      • liaison psychiatry
      • loneliness
      • older adult
      • parenting
      • patient safety
      • perinatal mental health
      • poverty
      • pregnancy
      • primary care
      • quality of life
      • refugee
      • schools
      • secondary care
      • service user involvement
      • shared care
      • sport
      • training
      • vulnerable people
      • young adult
    • Publication types
      • appraisal
      • audit
      • case study
      • case-control
      • cohort study
      • consultation
      • cross-sectional
      • economic analysis
      • economic evaluation
      • guideline
      • legislation
      • literature review
      • meta-analysis
      • mixed methods
      • observational study
      • patient information
      • policy
      • prospective study
      • qualitative
      • questionnaire
      • randomised controlled trial
      • report
      • scoping review
      • statistics
      • survey
      • systematic review
      • technology assessment
      • training resource
      • umbrella review
      • website
      • coproduction
      • equality and diversity
      • evidence based social care
      • home care
      • integration
      • local authorities
      • nursing homes
      • personal budgets and direct payments
      • personalisation
      • reablement
      • residential care
      • safeguarding
      • social care decision making
      • social care training
      • social care workforce
      • social work
      • support planning
      • user led organisations
      • voluntary and community sector
    • Treatment
      • antidepressants
      • antipsychotics
      • CBT
      • cognitive bias modification (cbm)
      • complementary and alternative
      • digital health
      • exercise
      • medicines
      • mental illness prevention
      • mindfulness
      • other
      • psychotherapy
      • rehabilitation
      • self-management
      • surgical
      • systems
      • telehealth
      • topical
  • Podcasts
Search

Home » Posts » Publication types » training resource » “We should work jointly with communities to improve our NHS together”, says guide

“We should work jointly with communities to improve our NHS together”, says guide

8 Responses »
Mar 20 2014
Caroline De Brún
Posted by
Caroline De Brún
Centre of a flower blossom

The National Health Service is aiming to provide a patient-centred health service, and this involves all staff and all departments. NHS England has produced four “bite-size guides to patient and public participation”. The guides, in particular the first one, are aimed at clinical commissioning groups, to help them involve the public, especially patients and carers, in the design and delivery of high quality health services. The emphasis is working together, alongside social care and local authority organisations, so that people receive integrated, streamlined care, designed for their needs.

Signpost with the word "principles" written on it

The guide outlines 12 core principles

Core principles

The guide outlines 12 core principles:

  1. Equality and respect
  2. Listen properly
  3. Make use of all participants’ strengths and skills
  4. Respect all participants’ beliefs and opinions
  5. Acknowledge and reward contributions
  6. Use plain language when communicating and share information openly
  7. Learn from previous experiences, adapting the lessons to suit present and future requirements
  8. Identify a shared goal that everyone can commit to
  9. Spend time planning activities so that they are effective from the start and so that everyone understands
  10. Involve people as soon as possible
  11. Provide feedback to participants
  12. Give support, training, and good leadership where necessary to create a good working and learning environment
Four coloured arrows joined together in a circle

The cycle focuses on four key elements, highlighting where patient and public involvement are essential

The Engagement Cycle

The guide makes reference to The Engagement Cycle, developed by the former NHS Institute for Innovation and Improvement and InHealth Associates. The cycle focuses on four key elements, pointing out where patient and public involvement are essential:

  1. Analyse and plan
  2. Design pathways
  3. Specify and procure
  4. Deliver and improve

The other three bite-size guides are listed below, under Related material, together with details of other literature that might be of interest to you.

Stick men with speech bubbles above their heads

All teams need to ensure that public, patients, and carers are able to participate in the design and delivery of health services

Commentary

In order for the NHS to be patient-centred, all teams need to ensure that public, patients, and carers are able to participate in the design and delivery of health services. When designing a new piece of software or a product, we test that product on the consumers, and we must do the same in the NHS. This guide is short but useful as it signposts to further, relevant information, rather than re-writing what has already been written. In addition, there are suggestions of practical steps that you can take, such as identifying who your patient and public stakeholders are. Within your teams and also with the networks you work with, look at the guide together and think about how you can improve patient and public participation in your service design and delivery. You may want to search for evidence of other patient and public participatory activities, and if you do this, think about other terms, such as patient and public engagement or involvement, and also PPI.

Link

Bite-size guides to patient and public participation: Guide 1: Principles for participation in commissioning (PDF)
Patient and Public Voice team
NHS England
February 2014

Related material

In addition to this guide, NHS England has also developed the following bite-size guides, which are linked to the Transformation participation in health and social care guidance, to support patient and public participation in the NHS:

  • Governance for participation (PDF)
  • Planning for participation (PDF)
  • Budgeting for participation (PDF)

Another useful resource is the following book:

Patient and Public Involvement Toolkit
Julia Cartwright, Sally Crowe, Carl Heneghan (Series Editor), Douglas Badenoch (Series Editor), Rafael Perera (Series Editor)
March 2011, BMJ Books
ISBN: 978-1-4051-9910-0

Share on Facebook Tweet this on Twitter Share on LinkedIn Share on Google+
Mark as read

Share this post:

Share on Facebook Tweet this on Twitter Share on LinkedIn Share on Google+ Share via email
Create a personal elf note about this blog
Tagged with: carers, clinical commissioning groups, Commissioners, commissioning, patient and public engagement, patient and public involvement, patient and public participation, PPI
Caroline De Brún

Caroline De Brún

Caroline has been a medical librarian in a variety of NHS and academic roles since 1999, working in academic, primary and secondary care settings, service improvement, knowledge management, and on several high profile national projects. She has a PhD in Computing and currently develops resources to support evidence-based cost and quality, including QIPP @lert, a blog highlighting key reports from health care and other sectors related to service improvement and QIPP (Quality, Innovation, Productivity, Prevention). She also delivers training and resources to support evidence identification and appraisal for cost, quality, service improvement, and leadership. She is co-author of the Searching Skills Toolkit, which aims to support health professionals' searching for best quality clinical and non-clinical evidence. Her research interests are health management, commissioning, public health, consumer health information literacy, and knowledge management. She currently works as a Knowledge and Evidence Specialist for Public Health England, and works on the Commissioning Elf in her spare time.

More posts - Website

Follow me here –

  • Twitter
  • LinkedIn
Logging In...

Profile cancel

Sign in with Twitter Sign in with Facebook
or

Not published

  • 8 Replies
  • 0 Comments
  • 7 Tweets
  • 1 Facebook
  • 0 Pingbacks
Last reply was March 20, 2014
Mental_Elf retweeted thisBPSOfficial retweeted thisali_pals retweeted thissaunderskaren1 retweeted this
The Commissioning Elf liked this
  1. @Mental_Elf
    View March 20, 2014

    @PiFonline Great minds think alike! @CommissionElf has blogged about one of these bite-sized guides today: http://t.co/xSqQRcOFVg

    PiFonline retweeted this
    Reply
    • @PiFonlinereplied:
      View March 20, 2014

      @Mental_Elf @CommissionElf Great minds indeed! Thanks for sharing the blog too, interesting reading.

      Reply
Try out our members features!

Sign up now. It’s free! Or Sign in

We can help you:

  • 1Keep up to date with the latest research
  • 2Connect with experts and colleagues
  • 3Contribute to your professional development
Tell me more about the benefits of membership

FOLLOW the Commissioning Elf

  • Find us on Facebook
  • Follow us on Twitter
  • Follow us on Google+
  • Read our RSS feed
  • Find us on LinkedIn

Twitter

  • RT @Mental_Elf: Please buy the @BeakBristol Christmas single 🎄🔥(Merry Xmas) Face The Future🔥🎄 All money raised goes to @NatElfService & @M… December 1, 2017 Reply Retweet Favorite
  • Our blog today shows how #SocialAction can transform lives https://t.co/qP18dtVIkR January 26, 2017 Reply Retweet Favorite
  • Thanks @LynRomeo_CSW Great to get these messages about #SocialAction circulated more widely! January 26, 2017 Reply Retweet Favorite
  • Hi @vsellick @nesta_uk We've blogged about your People Helping People #SocialAction report Any thoughts?… https://t.co/4TLDq7Osqa January 26, 2017 Reply Retweet Favorite
  • How can social action support service transformation? NEW BLOG by Caroline Storer https://t.co/qP18dtVIkR https://t.co/IPviqjjuMz January 26, 2017 Reply Retweet Favorite
CommissionElf

Recent Posts

  • How can social action support service transformation?
  • Avoidable admissions: time to ask the patients?
  • What does patient and public involvement feel like?
  • Navigating the obstacles to health and care integration
  • Can Twitter data analysis help improve service quality in hospital settings? #EvidenceLive

Suggest a paper

Do you have a suggestion for a paper? Then let us know.

Click here

Watch our 2 minute promo video!

Visit our other Elf blogs

  • Commissioning
  • Dentistry
  • Education
  • Learning Disabilities
  • Mental Health
  • Musculoskeletal
  • Social Care

Free trial

Close
Ready to get started? It's free!
Sign up now No thanks Tell me more about the benefits of membership

Free email newsletter

FOLLOW the Commissioning Elf

  • Find us on Facebook
  • Follow us on Twitter
  • Follow us on Google+
  • Read our RSS feed
  • Find us on LinkedIn
© 2023 National Elf Service is brought to you by Minervation Ltd
Email: info@nationalelfservice.net
  • About
  • Evaluation
  • Site Map
  • Terms
  • Privacy
  • Cookies
  • Log In