From charity to social enterprise: a case study highlights challenges in adopting self-directed support policy

What are the impacts when a third-sector organisation providing social care services moves toward an open and competitive market?

Jenny Fisher considers the perspectives of staff, managers and service users of a Scottish social care charitable organisation for children with complex needs, which faces funding and organisational change, brought about by self-directed support legislation.

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Direct payments in residential care: ideas for implementation and some concerns about their value

1. GBP cash in hands - photo by Lara Klass square

Martin Stevens considers the low uptake of direct payments in residential care: an evaluation of the Direct Payments in Residential Care Trailblazers.

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Involve service users in design and delivery of services for better outcomes, advises new report

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This new report, from National Voices and Think Local Act Personal, considers what matters most to mental health service users in terms of their experience and outcomes.  The report accompanies an earlier publication which considers evidence from research and consultations on what patients and service users want and expect from support which is person-centred and coordinated. “No [read the full story…]

“Voluntary and independent sectors can participate in the delivery of commissioning support”, says report

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This report is about how the voluntary and independent sectors can support the commissioning process, and is aimed at them, the clinical commissioning groups, and the commissioning support units. Key elements The key required commissioning support elements, as described in Figure 1 of this report, include: Health needs assessment, using the Joint Strategic Needs Assessment [read the full story…]

The changing relationship between user and provider and its impact on quality

Joined puzzle pieces

Introduction This Evidence Review from The Health Foundation and RAND Europe looks at whether the changing relationships between healthcare service users and providers will improve the quality of care delivered. It is important for anyone who is involved in delivering a more patient-centric service, as it reviews how the recent changes in the relationship between service [read the full story…]