Service review and improvement

Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.

Our Service review and improvement Blogs

Timebanking: from ideal to reality

Volunteering timebanking

There is increasing interest in co-production in public services and in social care. This blog reports on a PhD study of timebanks which are now seen as an example of co-production but have a long history in being promising indications of mutual aid and reciprocal support between members of local communities. Social care interest groups [read the full story…]

In sight and in mind: improving mental health rehabilitation pathways #RehabPsych

cameron-ballard-550601-unsplash

André Tomlin summarises the recent CQC briefing on mental health rehabilitation inpatient services and sets the scene for the live expert webinar taking place at 12.30pm BST on Friday 1st June.

[read the full story...]

NICE learning disabilities and challenging behaviour guidance highlights need for stronger evidence

Screen Shot 2018-05-30 at 20.42.04

Haven’t quite had time to read the new NICE guidance yet? Here’s our handy summary of the new recommendations for service design and delivery in relation to learning disabilities and behaviour that challenges.

[read the full story...]

Do we need a Truth and Reconciliation process in psychiatry?

5588599088_ee7f0852d0_b

Sarah Carr and Danny Taggart explore the case for truth and reconciliation in psychiatry and mental health services. It’s a really thought-provoking blog that all mental health service users, survivors, refusers and professionals should read.

[read the full story...]

Bridging the gap between mental and physical healthcare in general hospitals #TreatAsOne

yuliya-ginzburg-23577

Kirsten Lawson presents the findings and recommendations of the recent National Confidential Enquiry into Patient Outcome and Death #TreatAsOne report.

[read the full story...]

Mental health support for children with learning disabilities

stressed

In her debut blog, Christine Burke from the Mental Health Foundation considers what good mental health support should look like for children and young people with learning disabilities.

[read the full story...]

Avoidable admissions: time to ask the patients?

older people

Alison Turner on a study that reports the views of older patients and practitioners on hospital admissions; providing insights into urgent care from an older person’s perspective.

[read the full story...]

Navigating the obstacles to health and care integration

assault course

Alison Turner summarises a new learning report from the Southwark and Lambeth Integrated Care (SLIC) programme, which aimed to overcome barriers to health and care integration. The report offers actionable insights that are informed by empirical evidence and experiential learning.

[read the full story...]

Can Twitter data analysis help improve service quality in hospital settings? #EvidenceLive

13583014444_7a0dd614c7_h

Our #EvidenceLive blogging team look at a study of Twitter traffic and service quality performance in hospital settings in the US.

[read the full story...]

Emergency general surgery: how can we manage increasing demand?

surgery-79584_1280

Alison Turner on a new Nuffield Trust report about emergency general surgery, which explores the challenges facing emergency general surgery and identifies some opportunities to overcome them.

[read the full story...]