Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.
Timebanking: from ideal to reality

There is increasing interest in co-production in public services and in social care. This blog reports on a PhD study of timebanks which are now seen as an example of co-production but have a long history in being promising indications of mutual aid and reciprocal support between members of local communities. Social care interest groups [read the full story…]