Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.
The Care Act Information Duty in a digital age: What do we need to consider for improving both the information and our practice?
Background Since the implementation of the Care Act 2014, information has been a statutory duty of Local Authorities. Under the Care Act section 4 of the Care Act, Local Authorities (LAs) have particular responsibilities around providing information to carers and care and support recipients, however how that information is, or should be, provided, as well [read the full story…]